Barbara Martin
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The app used to work very well and we were happy with the simplicity. However, starting about a week ago, I can't crop the photos appropriately. Whenever I crop, it doesn't upload the cropped area I selected and instead enlarges the right upper corner. So if I'm taking a patient photo, instead of their face, I end up with the top of their head. UPDATE They fixed the issue with a recent update. Thank you!
Hi Barbara, thank you for appreciating the simplicity of the app and sorry for the inconvenience caused due the image cropping error. We have released an update that addresses the issue. Request you to update the app to 1.6.9 and hope it resolves the problem you faced. Truly value your patience.
Stephanie Mendez
Was working great until last week. After cropping the photo the app decides to recrop to the corner of the photo (usually the wall). I have uninstalled and reinstalled, a week later same problem. Today when I tried to save a photo without cropping it again decides to go to the corner of the photo, maybe getting a portion of the patient.
2 people found this review helpful
Hi, the image cropping issue has been successfully resolved. We kindly ask you to take a moment to update your rating based on the recent improvements. Your updated rating will greatly contribute to our app's reputation and help us serve you and other users better. Thank you for your continued support.
Magda Bomgardner
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*Update: issue fixed, works perfectly! Please fix this issue! I've been using this app without problems, but now, with the new update, it doesn't crop properly, and somehow, it crops out the whole picture, only leaving the top left corner. Can't use this app anymore, which means I can't upload important pt information
1 person found this review helpful
Hi Magda, we appreciate your feedback. We have now released an update that fixes the bug causing problems with image cropping. Please update the app to 1.6.9 and we hope that you should be able to continue uploading patient information. Truly appreciate your patience. Thank you.