A Google user
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Basically happy - Beltone Legend + Samsung Galaxy S9. When I switched from S7 to S9, I lost the ability to save favorite settings - app stops when SAVE pressed. The app shoud also have the ability to query and display hearing aid model and other info (battery strength, accumulated hours of operation, status info, etc.). The pairing should also be more fault tolerant and provide better help when pairing fails. Given the cost of the devices, it feels like Beltone is short-changing the software.
16 people found this review helpful
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Not sure why a company would bother to build an app that works less than half the time. Getting old reinstalling, to use it maybe one time and then, starting over again. Maybe its time to get your corporate heads out of your rump and fix. Once again i had to reload this app. Would you people remove your heads from your rear and fix this problem. I have read all the reviews and there are many of us having this problem, won't stay connected to hearing aids. You are not the only choice.
18 people found this review helpful
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When I switched from a Samsung Galaxy S7 (android version 8.1) to Galaxy S10e (android v 9) recently, the new smartphone could not pair with my Beltone Legend 17 hearing aid. With Beltone support help, l cleaed the cache and storage in this app and was able to pair the haering aid with my smartphone. This current app version is very user friendly, and has a demo option to show all the features. I am disappointed to see that the app is still linited to 4 different hearing modes (music, practice
15 people found this review helpful
Hi Joseph,
Thanks for the update.
We are happy to help.
br
app support