Sutter Health My Health Online

4.3
2.41K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Note: This app replaces the existing MyChart app for Sutter patients. If you previously accessed My Health Online via the MyChart app, please discontinue use of the MyChart app and download this new, Sutter-specific app.

Use your My Health Online account at Sutter Health to manage your health information and send messages to your doctor and care team from your mobile device.

With Sutter Health’s My Health Online mobile app, you can:

- Message your doctor and care team
- Review test results
- Request prescription refills
- Schedule and manage your appointments
- Book same-day video visits
- View and pay your bill
- View your immunization history, medications and health reminders
- Access your family’s health information through proxy access

You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: https://mho.sutterhealth.org

To learn more about My Health Online, visit our FAQs: https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html

Have feedback or need help? Select Contact Support within the app.
Updated on
Feb 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
2.28K reviews
Cherie Tindall
March 14, 2024
The app is great for reviewing your personal information (test results, appointments and such) , but there is no "back" option. For example, when you click on an appointment to view the details, there is no way to go back to the home page, the only choices are "app preferences" and "exit", so you can only do one task at a time and have to exit out and then sign back in again which is very cumbersome and annoying! I sure hope this gets fixed!!!
1 person found this review helpful
Did you find this helpful?
Sutter Health
March 16, 2024
We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 1-866-978-8837 for assistance.
Stan Sieler
March 5, 2024
Mostly a good medical app. Makes login fairly easy (quite important, particularly considering stress a user might be under when trying to logon!) Could be easily better: EPIC, display a larger keypad, darn it! Doesn't quite have full functionality of web version (e.g., can't show table or graph of prior test results). In some ways a little better than web version (e.g., the "to msgs" shows specialty/department in addition to Dr.). But, EPIC ignores ALL USER REQUESTS! SHAME ON THEM!
5 people found this review helpful
Did you find this helpful?
Sutter Health
March 6, 2024
Thank you for your feedback, we will communicate it to our team. If you need support at any point you can tap the Contact Support button on the home screen or call 1-866-978-8837 for assistance
Allyssa
March 26, 2024
This app has helped me so much. I'm taking care of a friend who has ongoing health issues and is in and out of the hospital a lot and also the e.r. he has medi-cal and is getting a new doctor it seems every few months (for some reason). This app makes transition between new doctors and specialists so so easy. Also if picked up by paramedics because all his health conditions, meds, visit summary and notes in one place is AWESOME!! Easy to get a hold of doctors on here too and they respond fast.
Did you find this helpful?
Sutter Health
March 27, 2024
Thank you for using My Health Online we greatly appreciate your feedback.

What's new

Miscellaneous fixes and improvements.